Our call centre operates from 8AM - 7PM, Monday to Saturday. Call us at 2284 3650
Make a booking online.
Book at the tap of a button with our mobile app.
After making the booking, our driver will arrive at a time and location of your choice. We will inspect your car and check for any faults and concerns you may have. A collection report will then be generated and sent on sms & email. If you have any concerns or enquiries, please contact customer support at 2284 3650. Please remove any valuable belongings as your car passes through multiple departments. All our staﬀ wear face masks, gloves, and take other necessary precautions to prevent the spread of COVID-19.
Once the car arrives at the workshop, a service advisor is assigned and a full detailed report with images is generated again. The car is checked by the next available technician. After checking, the health check report is sent by sms & email. If needed, our parts advisors search for highest quality parts with the best prices in the market. A quotation is then generated and sent to you via sms & email to accept or reject. No work is carried out without your approval. Once we receive your decision, the parts are ordered and your car repair or service is initiated.
Once the car service is complete, it goes for a quality check, and a road test. If it fails the quality check, it gets sent back to the workshop for further diagnosis. After passing the road test, the car goes for cleaning. The insides get vacuumed and the outside gets shampooed, washed, and dried. The car goes for another quality check after the cleaning. After it passes, an invoice will be generated and a link to make the online payment gets sent to you by SMS and email. Once the invoice is paid, a driver is then assigned to deliver your car back to you. The driver will carry out a final inspection with you and generate a delivery report which will be sent to you on SMS and email.
BMW - Major Service Muscat
Fast, friendly and knowledgeable. Excellent service all round as always. My car was perfectly cleaned at the time of delivery. I'm impressed with the service. The perfect service centre for BMW X5 car in Muscat.
Mitsubhishi - Major Service Muscat
I was really happy with the service from start to finish. Lots of communication, flexible with collection/drop off and easy to manage with the online applications they used for selecting the service and additional repairs. Special mention to Syed, who was very professional. Will use this company again, for sure.
Mercedes - Car Repair Muscat
I used to get service done from another service provider in Muscat but still the problem in my car was not identified unless one day my friend recommended me ServiceMyCar and I tried it. They will pick your car from home/ office and deliver it back at the same place.The best part is that they provide a 12 months guarantee on the parts. Made my life so easy.
BMW - Car Repair Muscat
I had issues with my BMW 435i convertible, and it has been sorted very quick, professional and efficient, it was nice to have a great chat with them, very reassuring and confident about the service provided
Toyota Prado - Car Repair Muscat
I have rarely had to do bodywork on my Toyota Prado car and was desperate to find somewhere good, near me and trustworthy in Muscat. My friend gave me this recommendation and I will be forever grateful.
Audi - Major Service Muscat
I’ve had a lot of trouble with my car and this car service center has been the best I’ve ever experienced. they explained the problem to me in great detail, changed my coils and spark plugs and serviced it on the spot as I had to rush to go to work and on top of that very reasonably priced.
A car wash, with interior vacuuming, is only included in the major service package. If you wish to have a car wash with any other type of service, you can include it as an add-on during booking at a cost of OMR 7.5.
Your car will stay safe in our garage. However, if you need your car immediately, and it’s safe to drive, we will return it whilst waiting for the spare parts to arrive.
Once they arrive, we can collect your car and take it back to the same garage to complete all repair work. Alternatively, you can check with one of our advisors if a temporary replacement car can be given.
If your car needs any additional work that requires spare parts, our service advisors will give you a quote for the parts. The work will be carried out after getting an approval from you.
You can choose to replace the parts with original parts supplied by the vehicle manufacturer, or just use aftermarket parts. No work will be carried out on your car without your signed approval.
We have a network of garages all over the Oman All our garages are vetted, checked, qualified and insured to work on your vehicle. We personally visit every garage regularly to ensure your car is in the best hands. This is why we offer a 12 month or 10,000 km parts and labour warranty on any work we do. (T&C`s apply)
ServiceMyCar still offers convenient benefits and savings on all your wear and tear items including batteries, brakes and tyres and on non-mechanical repairs. If you have any queries you can simply use our online chat support or call 2284 3650 to speak to one of our advisors who will be happy to assist you.